Flexible, confidential support — evening and weekend appointments available.
Privacy & Consent You Can Trust
In a counseling relationship, privacy and confidentiality mean that what you share with your counselor stays between you two, fostering a safe and trusting environment. Counselors are committed to protecting your information and only share details when legally required or with your consent. With telehealth, there are additional considerations, like ensuring secure internet connections and using encrypted platforms to minimize risks. While telehealth is convenient and accessible, it's important to be aware of potential issues such as technical glitches or privacy breaches, and to discuss these concerns with your counselor to ensure your information remains protected.
Informed Consent for Psychotherapy
General Information
The therapeutic relationship is unique in that it is a highly personal and at the same time, a contractual agreement. Given this, it is important for us to reach a clear understanding of how our relationship will work and what each of us can expect. This consent will provide a clear framework for our work together. Feel free to discuss any of this with me. Please read and indicate that you have reviewed this information and agree to it by filling in the checkbox at the end of this document.
The Therapeutic Process
You have taken a very positive step by deciding to seek therapy. The outcome of your treatment depends largely on your willingness to engage in this process, which may, at times, result in considerable discomfort. Remembering unpleasant events and becoming aware of feelings attached to those events can bring on strong feelings of anger, depression, anxiety, etc. There are no miracle cures. I cannot promise that your behavior or circumstances will change. I can promise to support you and do my very best to understand you, repeat patterns, and help you clarify what you want for yourself.
Confidentiality
The session content and all relevant materials to the client’s treatment will be held confidential unless the client requests in writing to have all or portions of such content released to a specifically named person/persons. Limitations of such client-held privilege of confidentiality exist and are itemized below:
- If a client threatens or attempts to commit suicide or otherwise conducts themselves in a manner in which there is a substantial risk of incurring serious bodily harm.
- If a client threatens, grave bodily harm or death to another person.
- If the therapist has a reasonable suspicion that a client or other named victim is the perpetrator, observer of, or actual victim of physical, emotional or sexual abuse of children under the age of 18 years.
- Suspicions, as stated above, in the case of an elderly person who may be subjected to these abuses.
- Suspected neglect of the parties named in items #3 and # 4.
- If a court of law issues a legitimate subpoena for information stated on the subpoena.
- If a client is in therapy or being treated by order of a court of law, or if information is obtained for the purpose of rendering an expert’s report to an attorney.
Occasionally, I may need to consult with other professionals in their areas of expertise in order to provide the best treatment for you. Information about you may be shared in this context without using your name.
If we see each other accidentally outside of the therapy office, I will not acknowledge you first. Your right to privacy and confidentiality is of the utmost importance to me, and I do not wish to jeopardize your privacy. However, if you acknowledge me first, I will be more than happy to speak briefly with you but I feel it appropriate not to engage in any lengthy discussions in public or outside of the therapy office.
Social Media
As a Licensed Professional Counselor (LPC) Associate in Texas, I adhere to the ACA Code of Ethics to protect client confidentiality and maintain professional boundaries on social media. My professional social media pages are for educational and informational purposes only and should not be considered therapy or a substitute for professional services. To safeguard your privacy, I do not accept friend requests, follow clients, or engage in direct messaging for therapeutic matters. Online communication should be limited to secure methods such as email or phone, as I do not provide crisis intervention via social media. Additionally, I do not solicit or respond to online reviews or testimonials to uphold ethical standards. If you choose to engage with my content, please be mindful that social media interactions are public and could impact your confidentiality. If you have any questions or concerns about these policies, I am happy to discuss them with you.
About the Therapist
Kacy Latham, M.A., LPC-Associate
Supervised by Dr. Tara Fox, Ph.D., LPC Supervisor
Kacy is a dedicated and compassionate Licensed Professional Counselor (LPC) Associate in the state of Texas, committed to helping individuals navigate the complexities of their emotional and relational experiences. With a strong focus on survivors of narcissistic abuse, adult children of emotionally immature parents, and those deconstructing their faith, Kacy provides a supportive and nonjudgmental space for healing and personal growth.
Believing that understanding the past is essential to creating a fulfilling future, Kacy helps clients build self-awareness, strengthen emotional regulation, and develop resilience. Her therapeutic approach is integrative and evidence-based, incorporating Attachment work, Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), family systems theory, narrative therapy, psychodynamic principles, and trauma-informed care. She also utilizes a multicultural and feminist lens to ensure therapy is inclusive and culturally responsive.
Kacy is passionate about fostering self-esteem and identity development, empowering clients to find their voice and embrace their authentic selves. By prioritizing a strong therapeutic relationship, they create a safe environment where clients feel heard, validated, and supported.
Kacy is committed to ongoing professional development and ethical, client-centered care.
In the event that I am unable to continue providing therapy services due to unforeseen circumstances, including death, I have made arrangements to ensure the continuity of your care and the security of your records. My professional will designate Alex Jordan, a licensed therapist, as the custodian of all client files. Alex Jordan will be responsible for maintaining the confidentiality and security of your records and will be available to discuss options for ongoing therapy services should the need arise. Your well-being and the continuation of your therapeutic journey are my priorities.
Your Privacy & Consent Info
1. Confidentiality and Privilege
All communications between you and [Your Name/Practice Name] are protected by attorney-client privilege [or psychotherapist-patient privilege, as applicable] and the strictest standards of professional ethics. This means that information shared during our interactions—including the fact that you have contacted this office—is confidential and will not be disclosed to third parties without your express written consent, except where required by law (such as in cases of imminent harm to self or others).
2. HIPAA Compliance and "First Contact"
In accordance with the Health Insurance Portability and Accountability Act (HIPAA), our commitment to your privacy begins the moment you reach out to us.
- Initial Inquiry: Any "Protected Health Information" (PHI) you provide during your first contact—whether via phone, encrypted messaging, or contact form—is handled with the same security protocols as a formal patient record.
- Data Security: We utilize HIPAA-compliant storage and communication methods to ensure your preliminary data remains secure before a formal provider-client relationship is established.
3. Informed Consent
By engaging with our initial intake process, you are providing Informed Consent for the collection of necessary data to determine the suitability of our services for your needs.
- The Scope: Consent involves your understanding of how your data is stored, the limits of confidentiality, and your right to terminate communication at any time.
- Relationship Status: Please note that an initial inquiry or consultation does not, by itself, constitute the formal commencement of a professional relationship. A formal agreement/contract will be executed should we decide to move forward together.
Know Your Rights in Texas
Consumer Rights
Request Your Records
Licensing Concerns
If you suspect fraudulent business practices, contact the Texas Attorney General to file a complaint. Learn more about your rights here.
Licensing Concerns
Request Your Records
Licensing Concerns
If you have licensing concerns, contact the Texas Behavioral Health Board. See the Texas Code here, or call (512) 305-7700 for inquiries.
Request Your Records
Request Your Records
Request Your Records
Need your records? We keep them for 7 years or 5 years after a client turns 18. Requests can be made online. Charges may apply.
Confidentiality & Informed Care
1. Confidentiality and Privilege
All communications between you and [Your Name/Practice Name] are protected by attorney-client privilege [or psychotherapist-patient privilege, as applicable] and the strictest standards of professional ethics. This means that information shared during our interactions—including the fact that you have contacted this office—is confidential and will not be disclosed to third parties without your express written consent, except where required by law (such as in cases of imminent harm to self or others).
2. HIPAA Compliance and "First Contact"
In accordance with the Health Insurance Portability and Accountability Act (HIPAA), our commitment to your privacy begins the moment you reach out to us.
- Initial Inquiry: Any "Protected Health Information" (PHI) you provide during your first contact—whether via phone, encrypted messaging, or contact form—is handled with the same security protocols as a formal patient record.
- Data Security: We utilize HIPAA-compliant storage and communication methods to ensure your preliminary data remains secure before a formal provider-client relationship is established.
3. Informed Consent
By engaging with our initial intake process, you are providing Informed Consent for the collection of necessary data to determine the suitability of our services for your needs.
- The Scope: Consent involves your understanding of how your data is stored, the limits of confidentiality, and your right to terminate communication at any time.
- Relationship Status: Please note that an initial inquiry or consultation does not, by itself, constitute the formal commencement of a professional relationship. A formal agreement/contract will be executed should we decide to move forward together.
WholeHeart Counseling
Kacy Latham, LPC-Associate | Compassionate Care Guided by Dr. Tara Fox
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